Connect sends webhook events by making an outbound request to a customer's server. The server must be accessible from the public internet.

The host-a-server-on-the-public-internet requirement is very costly and forbidding to many customers. Their information security rules either prohibit such servers or often require expensive and slow procedures before a publicly accessible server can be installed. Then there are additional costs and complexities to make the incoming notification messages accessible to the business applications which live behind the firewall.

This Idea: DocuSign could send the notifications to AWS Simple Queuing Service or similar PAAS queuing services. Customers can then, from behind the firewall, receive the notification messages. No changes to the customer's firewall is needed.

There are code examples from DocuSign on how to do this, see https://www.docusign.com/blog/dsdev-webhook-listeners-part-4 but it'd be even better if a Connect webhook could be directly configured to work with AWS SQS or equivalents from the other major PAAS vendors.

CONNECT-1646